Shipping Policy

At Maple Fashion, we are committed to providing the best shipping options. We deliver exclusively to customers within Canada, ensuring a high level of service and responsiveness.

We appreciate the trust you have placed in us and are committed to providing you with a satisfactory shopping experience. Please read our Refund Policy carefully to understand your rights and responsibilities.

Processing time: Orders typically take 1-3 business days to process and allocate. However, during high order volumes and on public holidays, you must allow 1-2 additional working days. During this time we will carefully check your order and prepare it for shipment.

Delivery time: Once your order has been processed, delivery time is 5-10 working days. We strive to get your items to you as quickly as possible while ensuring they arrive in perfect condition.

Please note: Shipping times do not include potential delays due to customs and duties. Additionally, there may be longer delivery times during peak seasons such as New Year, Black Friday, Valentine's Day or Post strikes.

Track your order: To keep you updated on the status of your order, we offer the convenient Track Order option. Simply visit the Track Order page on our website and enter your order number to receive real-time updates on the location of your shipment.

Order Modifications and Cancellations: Please be aware that once an order is placed, it cannot be changed or canceled. Packaging and processing begin immediately upon receipt of your order.

Contact Us: If you have any questions or concerns about our shipping policies or any other aspect of your shopping experience, please contact our customer service team at info@maple-fashion.com.

We look forward to your visit and hope that you enjoy your purchase at Maple Fashion.